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Help Topics

The Press

How do I connect the Juicero system?

All you need is a Wi-Fi connection and an iPhone or Android. The Juicero app, which is used to connect the Press to the internet, is available for download on the Google Play™ store and Apple App Store®.

The minimum Wi-Fi requirement: The Press only connects to a 2.4GHz wireless network and is 802.11b/g/n compatible.

Also, the Press is not compatible with WPA-Enterprise or WPA2-Enterprise protocol modes. You will need to connect to, or create a WPA-Personal or WPA2-Personal mode on your Wi-Fi router.

Please note:
(1) You may need to enable a 2.4GHz network on your router, and set up a corresponding connection on your phone. Please consult your router documentation.
(2) If your phone is set to a 5GHz network, you will need to go into your settings and enable the 2.4GHz network.

The minimum smartphone requirements: iPhone 4S and iOS 8 or Android OS 4.4 or above

Why is the Press connected to the internet?

Connectivity is a key component of the Juicero system. Being connected to the internet ensures that you have the latest updates and that your Press is operating optimally. Once everything is synced, you’ll be able to rely on the app to see which Packs you’ve consumed and which ones still remain. To ensure you’re drinking the highest quality juice, the app will also notify you when Packs are about to expire.

Why does the Press have a scanner?

The scanner inside the device is designed to exclusively read QR codes. The scanner can’t focus on objects outside of the machine, nor can it take pictures.

How do I clean the Press?

The Packs are designed to keep produce contained within them, even under thousands of pounds of pressure. This enables you to press juice with no mess. From time to time, juice may splatter or drip from the spout. If that happens, just wipe the Press with a damp cloth.

In the event juice gets inside the Press, the surface can be cleaned with a damp cloth and soapy water. Please note: do not spray cleaning fluids directly onto the Press, especially the hinges or square holes in the juice chamber. Always use a moistened cloth to wipe surfaces clean.

How do I update the firmware?

Since your Press is connected to the internet, firmware updates will happen automatically.